Conditions of Sale
This site www.gusto-sano.it (hereinafter the “Site”) is owned by Picerno Stella, with registered office in Via Bari 173, 70022 Altamura, and operational headquarters in Via Martin L. King, 70 – 70022 Altamura (BA), with fiscal code and VAT number 07837400725, and is dedicated to the retail sale of foodstuffs.
Picerno Stella observes the legislation on contracts concluded at a distance pursuant to art. 50 and following of Legislative Decree 206/2005.
We invite you to read carefully the conditions below, and to print and / or save them on high-end support of your choice.
1) General conditions
All methods of sale, delivery and payment are listed in detail in the various sections of the site and are to be considered an integral and substantial part of this contract. The conditions applicable to each individual order will be those shown on the Site at the time of the order itself. Any new conditions will be effective from the time of publication on the Site and will apply only to sales concluded later.
2) Offer to the public
All products and prices indicated on the Site constitute an offer to the public with the limitations and modalities contained in the Site itself and in the present general conditions of sale.
The graphic appearance of the delivered products may not coincide with that shown on the Site in case the manufacturer has modified the packaging and therefore for reasons beyond Picerno Stella’s will. Information and ingredients reported refer to the date of publication online of the article – first of consumption it is advisable to check the package materially received. If you want to know the exact expiration date of a specific item based on the lots available at the time of purchase, please request it by sending an email to firstname.lastname@example.org.
At the expense of the customer will apply exclusively the price (per unit of measurement Euro / kg for products with variable weight and per package for all other products) calculated at the time of order, without any consideration of increases or decreases in price, even for promotions, possibly intervened later or previously concluded. All prices include VAT. The cost of shipping is € 6.90 for orders up to € 39.90, exceeded which must be considered € 5.90 in addition for orders up to € 69.90, exceeded which must be considered € 4, 90 each € 30.00 of expense.
5) Acceptance of orders
The order sent by the Customer will be binding for Picerno Stella only if the entire ordering procedure has been completed correctly and correctly without any indication of error messages from the Site. Picerno Stella will not include in the expense of products not expressly ordered from the Customer.
6) Confirmation of the order
In his e-mail box the customer will receive confirmation of the order made with the summary of the products, the relative prices, and the general and specific conditions applicable to the order itself.
7) Cancellation and modification of the order
Picerno Stella, following unforeseen logistical and organizational difficulties, may cancel the order by sending an e-mail to the Customer or, upon agreement with the same, change the day and / or time of delivery.
taste-healthy delivery only in the areas specified by the SDA service.
Deliveries will take place within 24/48 hours (72 for the islands and other areas of southern Italy) following the communication of successful shipment of the parcel. Delivery times are not guaranteed, there could be variations. If the parcel is visually damaged upon receipt of the goods, report on the receipt of acceptance the post “Visually damaged”.
For any anomaly found, the consumer can still contact taste-healthy directly to the references indicated in the Contact Area of the site. taste-healthy will not be responsible for any delays occurred during transport.
Likewise taste-healthy cannot be held responsible for any loss, damage, incorrect or non-delivery caused by events and / or force majeure or unforeseeable circumstances, such as indicative but not exhaustive: natural disasters, adverse weather conditions (such as intense snowfalls), possible strikes (of own or other employees), accidents to means of transport, explosions, or any other cause, similar or different.
9) Products available and limitations on purchase
gusto-sano will not be in any way responsible for the temporary or definitive unavailability of one or more products. In case of unavailability, even temporary, of the requested products, gusto-sano undertakes not to charge the customer the corresponding price. The site highlights the cases in which restrictions on the purchase of individual products are valid.
10) Missed Delivery
For the delivery it is necessary the presence of the Client or his charge at the address and time indicated in the order. If the Customer (or the person in charge) is not present, a second delivery attempt will be made and a stock will be opened. The costs of storage at the warehouse of the shipper will be borne by the buyer. gusto-sano commits itself, in case of non-collection within the deadline set in the warehouse, to reimburse the purchase price to the purchaser, net of any storage costs and shipping costs. in the case of omitted withdrawal taste-healthy will not reimburse the cost of delivery and that of products. It will also be able to taste-healthy to exclude the customer from the service.
The purchase can be paid by the customer of your choice in the following ways:
- CREDIT CARD
We accept the most common credit cards, including prepaid and rechargeable ones, issued by banks in Italy: VISA, MASTERCARD.
You can also use POSTE-PAY debit cards.
All orders placed, before being processed, are subject to verification of genuineness directly from the relevant credit card issuers to protect the customer.
With this form of payment, once this procedure is completed, you will have generated a purchase proposal that will be confirmed by e-mail, with the assignment of a specific “order number” and which will have to be used in any further communication with www. gusto-sano.it
If there are no problems, your order will be automatically confirmed, processed within 16 working hours and delivered within 24/48 hours (72 for the islands and other few areas of southern Italy, excluding Saturday and Sunday), with the shipment of the merchandise entrusting it to the courier according to the methods provided.
In the event that your order can not be confirmed and / or accepted. www.gusto-sano.it will give you timely e-mail and / or telephone communication.
- BANK TRANSFER
Attached to: PICERNO STELLA – IBAN: IT 38 I 05387 41330 000002404901
In the reason for the transfer, indicate the order number indicated in the e-mail order report and consider that the order will be processed only to the effective visibility of the payment on current account (the timing varies from bank to bank).
We inform you that orders must be paid within one week of confirmation of the same or will be canceled.
For any information you can contact our Customer Service at the toll-free number 080 314 2713 active from Monday to Friday from 8.00 to 18.00 or by sending an e-mail to email@example.com, address through which you will receive a reply within the following 24 hours.
Concluding a purchase with this type of payment you will see a page on the PayPal site where you can enter the personal e-mail address and password of your PayPal account, or access the procedure for creating a new Paypal account. After registration you can proceed to payments via PayPal without having to re-enter the data, even for subsequent purchases. By choosing this method of payment, the amount is debited directly from your PayPal account. PayPal protects the buyer’s information.
A confirmation e-mail from PayPal will be sent to each transaction executed with this method. The order amount will be debited from your PayPal account at the time the order is acquired. In case of cancellation, the amount will be refunded to the customer’s PayPal account.
We accept payments only from registered users on the Italian PayPal site.
- MARK IN CASH ON DELIVERY
Through this method of payment (allowed only for orders below € 999) you will have to pay the full amount, necessary to the balance of the order, directly to the courier upon delivery (taking care to prepare the exact sum in advance). This mode has a surcharge for management service equal to € 5.00.
N.B: on the first order you can pay cash on delivery only for amounts less than € 100.00; from the second order onwards there will no longer be this limit. In case of unjustified refusal of delivery, we reserve the right to charge the costs of handling / shipping the order.
12) Right of Withdrawal
- Customer’s rights are protected by Legislative Decree 206/2005 updated with the provisions of Legislative Decree 21/2014
- The Customer therefore has the right to withdraw from the contract, even partially, without explanation and without additional costs, provided that the withdrawal is promptly communicated via e-mail or contact form, before the departure of the goods from our company . This communication must specify the intention to withdraw from the purchase and the product or products for which it intends to exercise the right of withdrawal, by entering the order number.
If the withdrawal has been exercised in accordance with the methods described, gusto-sano will refund the amount paid for the purchase of the product as soon as possible and in any case within 30 calendar days from the date on which taste-healthy became aware of the exercise of the right of withdrawal by the Customer.
If instead the delivery has already occurred, the customer can request the right of withdrawal, in the event that the products do not have the essential characteristics promised, have manufacturing defects, there have been errors in the delivery of the same or in any case the cause is imputable at taste-healthy, the shipping costs for the delivery of the purchased products and any right to cash on delivery will also be returned.
The right of withdrawal is not allowed in the case of:
- purchase of sealed packaged products, opened by the Customer;
- of goods which by their nature can not be returned or are liable to deteriorate or expire rapidly (eg fresh and perishable food products);
gusto-sano will proceed to the processing of personal data of the customer in compliance with the legislation on privacy as specified in detail in the information in the “Privacy” section of the site.
14) Place of jurisdiction
Any and all disputes that may arise in relation to the application, interpretation and execution of these general conditions of sale, will be mandatorily sent to the court of the place of residence or domicile of the consumer, if located in the territory of the State.
All the contents of the www.gusto-sano.it site, including the texts, images and graphic layout of the CMS are owned by Picerno Stella. Any unauthorized reproduction will be prosecuted according to the law.